In operation for over 40 years, we are a family owned & operated independent collision repair centre in the Greater Moncton. We specialize in collision repairs on all makes & models and pride ourselves on preserving the customer oriented focus of a family business.
Here are the partners, accreditation, certifications and training that our business worked so hard to acquire. These well-known names demonstrate our commitment to our customers with outstanding customer service and craftsmanship.
Collision Solutions Network – is a national network of auto collision repair facilities, which strive to deliver superior auto collision repair service while continuing to reflect the same core values of confidence, trust and integrity.
Accreditation and Training
CSN-Champlain Auto Body has received the first Advanced level CCIAP accreditation in New Brunswick, as well as the first CCIAP accreditation in the province overall.
The Canadian Collision Industry Accreditation Program (CCIAP) is a certification program set up by the Automotive Industries Association (AIA) of Canada. CCIAP presently offers several different levels of certification.
OEM Certified (Original Equipment Manufacturer)
An original equipment manufacturer (OEM) is a company that produces parts and equipment that may be marketed by another manufacturer. Source Wikipedia.
Our ability to recreate the same standard used during the manufacturing of a vehicle has allowed us to obtain a variety of car manufacturer’s Accreditation.
As a company that sets the world standard for quality, Toyota is never satisfied with maintaining the status quo. This is why Toyota Canada has introduced the Toyota Certified Collision Centre. This program enables dealer Collision Centres, Dealer affiliated Collision Centres, their staff, managers, customer service personnel and technicians to be able to serve you at the level you expect as a Toyota owner.
This collision repair facility has completed prescribed collision industry training and / or has exhibited excellence in the collision repair process and procedure and has completed specific Honda and Acura training, employs required tools and equipment, is committed to a high level of customer satisfaction, and has demonstrated excellence in facility management. This facility is therefore awarded the title of: ProFirst Recognized Collision Repair Facility Recognized by Honda Canada Inc.
To ensure the highly technical, next-generation vehicles are properly repaired to manufacturer specifications, leading Automakers are taking bold steps to ensure that collision repair providers have the proper tools, equipment, training, and facilities. All essential to the vehicle’s fit, finish, durability, functionality, value, and safety.
A Certified Collision Care Provider in every community creates a national blanket of body shops that are consumer-focused and able to deliver an exceptional experience. These shops have the right tools, equipment, training and facilities to properly repair Fiat Chrysler Automobiles vehicles to manufacturer specifications.
This exclusive business improvement program is designed to assist body shops to evaluate their business’s capabilities and chart a plan to achieve OEM Certification.
CSN’s 16th annual Evening of Excellence Dinner and Awards Gala, during which we were proud to accept the CSNdex Award of Excellence for shops 12,001 sq. ft. and over. CSNdex is how CSN tracks our customer service index. This means CSN – Champlain Auto Body has the highest NPS (Net promoter score) in all of Canada for our shop size. This is a testament to the greatest employees and the world-class customer service we strive to deliver every day.
Thank you to our staff and customers!
Champlain Auto Body – CSN has won ‘Service Business Excellence Award’ at Expansion Dieppe Entrepreneurs’ Gala.
We have always paid extra attention to our customers to make sure they receive the best experience, so we are grateful that it was acknowledged by Expansion Dieppe.
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